Return / Refund Policy
Food products
Because dry fruits are food products, we cannot accept returns once a sealed pack has been delivered, except in the cases below.
Damaged, incorrect or defective items
If you receive a damaged, incorrect or defective product, contact us with your order ID and a clear photo as soon as possible after delivery. We will arrange a replacement or refund after reviewing the issue.
Cancellations
Orders can be cancelled before they are packed. Contact us with your order ID.
Refunds
Approved refunds for online payments are returned to the original payment method. Your bank may take several business days to show the credit. Cash on Delivery refunds are handled by agreement with you.
Failed payments
If money was debited but your order was not confirmed, it is normally returned automatically by the payment provider. Contact us if you do not see it.